visiting nurse service of New york
Physician Portal
Client Overview
Visiting Nurse Service of New York (VNSNY ) is one of the
largest home healthcare providers in the United States. The
company provides a wide range of home healthcare services
to more than 112,000 patients throughout New York City,
as well as Nassau and Westchester counties. Lillian Wald,
the founder of public health nursing in the US, established
VNSNY in 1893. The companyâ??s 9,600 care providers make
more than a million professional home visits each year.
Client Objective
Glyphic Technologies, Inc. was asked to re-engineer the
current paper and fax processes surrounding patient files
and to develop a patient centric portal. Our goal was to
provide accelerated integration of disparate applications
by improving availability of integrated clinical information
to physicians. This secure solution enables a staff friendly
interface with role based views of patient data across clinical
and hospital information systems. By developing highly
customized, task oriented tools for physicians through the
patient centric healthcare portal, VNSNY will reduce medical
errors and costs. Furthermore, it allows for increased
use of IT systems, thereby improving employee productivity.
Glyphic Solution
Glyphic worked with VNSNY to develop its Physician Portal
which allows doctors to view and modify patient health
records online pulling data from disparate systems. The
Electronic Health Record (EHR) currently encompasses the
following portlets: Plan of Care (POC), Patient Info/Demographics,
Patient Diagnosis, Patient Medications, Current
Medications + Discontinued Medications, Patient Insurance,
Patient List, Clinician Info, and Action Items.
Search Functionality
Glyphic Technologies, Inc. also designed a search tool that
indexed all content and documents at the firm, making all
Microsoft Word and Adobe PDF documents searchable on
the SharePoint Portal. The search tool is able to generate
context based reports, similar to Westlaw and Lexis search
engines, highlighting terms and ranking them by relevance.
The current system was designed to allow physicians to log into the portal which brings the physician to the patient list and the list of action items. The physician can either select a patient or an action item. If an action item is selected, he/she will be taken to that particular page (i.e. an action item may be a POC change that needs to be â??signedâ?? by the physician. Selecting this will take them to the POC page.) If a patient is selected from the patient list then the physician will be able to view patient data within the other portlets. If the physician attempts to click on one of the other pages without first selecting a patient from the patient list, they will see a â??Please select a patientâ?? message displayed with the portlet. All of this is architected, developed and deployed to be compliant with HIPPA standards.
Tools/Technologies
WebSphere Portal Enable, WebSphere Application Server,
WebSphere MQSeries, Web Services (SOA ), DB 2, AIX.
Testimonial
"We previously used a competitor, when Glyphic arrived
we realized what we had been missing all these years. The
value Glyphic adds is everywhere; they helped us stabilize
our project plans, moved us into a workable development
cycle and helped us beat our extremely tight deadlines.
This was the best consulting experience weâ??ve ever had.
The portal and SOA work they performed is outstanding."
— Project Manager, Visiting Nurse Service
One of the keys to our success is the trusted advisor relationships we build with our clients. Our customers have come to rely on Glyphic to:
> Provide strategic road maps for their specific environment. A Road Map is compiled with
information Glyphic has garnered by closely
working in their environment with their
technical staff.
> Provide focused briefings and technical data to various levels in the organization while avoiding inundating clients in a sea of irrelevant information and data.
> Educate clients on the latest vendor information and market trends involving their systems.
> Help decipher the vendor maze.
> Provide expertise for faster, more successful absorption of software.
Glyphic works through and cleans up the details that all too often have the propensity to fall through the cracks; in short, Glyphic provides highly personalized service that is second to none.
> Provide focused briefings and technical data to various levels in the organization while avoiding inundating clients in a sea of irrelevant information and data.
> Educate clients on the latest vendor information and market trends involving their systems.
> Help decipher the vendor maze.
> Provide expertise for faster, more successful absorption of software.
Glyphic works through and cleans up the details that all too often have the propensity to fall through the cracks; in short, Glyphic provides highly personalized service that is second to none.
