Animal Medical Center, Elmer & Mamdouha Bobst Hospital
AMC Portal
Client Overview
Established in 1909 and based in New York, New York, Animal
Medical Center (AMC) considers itself the Mayo Clinic
of the veterinary world. AMC provides healthcare services
for various animals, including dogs, cats, reptiles, birds
and exotic pets. Following the terrorist attacks in New
York on September 11, 2001, for example, AMC treated
animal victims and injured rescue dogs. The nonprofit
operation leverages cutting-edge technology, around-the-clock
services and is recognized as one of the leading
veterinary clinics in the world.
Client Objective
AMC needed to enhance its current portal solution to
improve their patient processing capabilities and manage
its increasing animal patient load. The organization was
determined to support the transformation from paper based
patient processes to new electronic processes with a cost effective and easy-to-implement solution that would:
reduce the time, cost and effort of processing patients
while improving patient care; enable it to capture and
manage patient records throughout the entire treatment
cycle; allow it to easily provide records to remote veterinary
partners; provide a collaboration foundation for
a future extranet; and improve pharmacy and laboratory
request processes.
Glyphic Solution
Glyphic Technologies was engaged to assist Animal Medical
Center with enhancing their existing portal that was
initially installed with configured portlets available by
IBM. The current lightweight portal infrastructure incorporates
existing J2EE non-portal web applications inside
an iframe shell.
Glyphic was able to provide AMC with a cohesive portal strategy, while enhancing the existing iFrame Applications and Portlets. AMCâ??s portal Landing Page was designed to allow a central access point to existing and new portal applications. In order to accomplish this, Glyphic Technologies, Inc. developed a DB2 database which integrated with the existing legacy Delphi applications and allowed for an efficient workflow.
The B2E portal environment enables the client to manage patient records and create new ones during the treatment process. Automating pharmacy and lab requests through the portal has allowed for cost savings, improved quality of patient care, and simplified the process while complying to government regulations for tracking pharmaceuticals. In addition, the solution also allows AMC to provide veterinary partners in geographically remote locations with the information they need to help with the centerâ??s rapidly increasing patient load.
Tools / Techniques
WebSphere Portal Express, WebSphere Application Server,
WebSphere MQSeries, Web Services (SOA), DB 2, AS /400.
Testimonial
"We previously used another partner for our portal work.
Once we hired Glyphic Technologies, Inc., we understood
what was missing from the experience. Glyphic took
the time to explain the technology and process. Glyphic
helped to set our expectations. Their leadership and
vision allowed us to deliver an enterprise portal solution
robust enough for todayâ??s needs and flexible enough for
tomorrowâ??s needs." — Animal Medical Center
One of the keys to our success is the trusted advisor relationships we build with our clients. Our customers have come to rely on Glyphic to:
> Provide strategic road maps for their specific environment. A Road Map is compiled with
information Glyphic has garnered by closely
working in their environment with their
technical staff.
> Provide focused briefings and technical data to various levels in the organization while avoiding inundating clients in a sea of irrelevant information and data.
> Educate clients on the latest vendor information and market trends involving their systems.
> Help decipher the vendor maze.
> Provide expertise for faster, more successful absorption of software.
Glyphic works through and cleans up the details that all too often have the propensity to fall through the cracks; in short, Glyphic provides highly personalized service that is second to none.
> Provide focused briefings and technical data to various levels in the organization while avoiding inundating clients in a sea of irrelevant information and data.
> Educate clients on the latest vendor information and market trends involving their systems.
> Help decipher the vendor maze.
> Provide expertise for faster, more successful absorption of software.
Glyphic works through and cleans up the details that all too often have the propensity to fall through the cracks; in short, Glyphic provides highly personalized service that is second to none.
